TY - BOOK AU - Keen, Peter G. W TI - Shaping the future: business design through information technology SN - 0875842372 AV - HF 5548.2 Kee PY - 1991/// CY - Boston PB - Harvard Business School Press KW - ORGANISATIONAL CHANGE--MANAGEMENT KW - MANAGEMENT INFORMATION SYSTEMS KW - BUSINESS--DATA PROCESSING--MANAGEMENT KW - BUSINESS--COMMUNICATION SYSTEM--MANAGEMENT N1 - Includes bibliographical references and index ER -