Ngoma, Zingani A study of Human Resources Management factors on the retention of employees: a case of Zambian commercial banks by Zingani Ngoma - Kitwe: Copperbelt University 2015 - xi, 99p.: ill. Includes References Subjects--Topical Terms: EMPLOYEES--RECRUITINGPERSONNEL MANAGEMENTEMPLOYEE SELECTIONEMPLOYEE RETENTION LC Class. No.: CBU-PG THESIS/NGO