Chibesa, Larson  <br/><br/>
A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited 
By Larson Chibesa 
 - Kitwe  Copperbelt University  2018 
 - xi, 52 pages : illustrations 
<br/><br/><label>Subjects--Topical Terms: </label><br/>KAIZEN<br/>CUSTOMER SERVICES - TELECOMMUNICATIONS<br/>CUSTOMER SATISFACTION - TELECOMUNICATIONS LIMITED
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/CHI