01412nam a2200229 a 4500 190121s2010 ||||||||||||||||| || u 9780956690401 HF 5415.5 Dor Dorgan F. Mark Delivering the customer experience: creating attainable dreams: a guide for retail teams by Dr Mark F. Dorgan United Kingdom Dr Mark F. Dorgan 2010 115 p.: ill. 31.71 CORPORATE CULTURE CUSTOMER SATISFACTION CUSTOMER SERVICES ANNEX COLLECTION (Main Library) 748777 CBU-MAIN LIBRARY (Kitwe) 31.71 HF 5415.5 Dor 4 AVAILABLE Feb 1, 2019 748777 Annex Low-Usage Collection ANNEX COLLECTION (Main Library) 748776 CBU-MAIN LIBRARY (Kitwe) 31.71 HF 5415.5 Dor 3 AVAILABLE Feb 1, 2019 748776 Annex Low-Usage Collection KAPASA MAKASA LIBRARY OPEN ACCESS 748934 CBU-KAPASA MAKASA LIBRARY (Chinsali) 31.71 HF 5415.5 Dor 5 AVAILABLE Apr 30, 2019 748934 Kapasa Makasa Library Open Acess Collection MAIN LIBRARY OPEN ACCESS 748774 CBU-MAIN LIBRARY (Kitwe) 31.71 HF 5415.5 Dor 1 AVAILABLE Feb 1, 2019 748774 Main Library Open Access Collection MAIN LIBRARY OPEN ACCESS 748775 CBU-MAIN LIBRARY (Kitwe) 31.71 HF 5415.5 Dor 2 AVAILABLE Feb 1, 2019 748775 Main Library Open Access Collection 63420 63420 0 0 lcc 0 0 001 001 Annex Low-Usage Collection 2022-12-24 0 HF 5415.5 Dor 748777 2022-12-24 2022-12-24 002 0 0 lcc 0 0 001 001 Annex Low-Usage Collection 2022-12-24 0 HF 5415.5 Dor 748776 2022-12-24 2022-12-24 002 0 0 lcc 0 0 001 001 Main Library Open Access Collection 2022-12-24 0 HF 5415.5 Dor 748774 2022-12-24 2022-12-24 002 0 0 lcc 0 0 001 001 Main Library Open Access Collection 2022-12-24 0 HF 5415.5 Dor 748775 2022-12-24 2022-12-24 002