Carroll, Becky <br/><br/>
The hidden power of your customers: four keys to growing your business through existing customers 
by Becky Carroll 
 - New Jersey  John Wiley and Sons  2011 
 - xvi, 240p. 
<br/><br/><label>ISBN: </label>9781118018217 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS--MANAGEMENT<br/>CUSTOMER SERVICES--MANAGEMENT<br/>CUSTOMER SERVICES<br/>CUSTOMER RELATIONS
<br/><br/><label>LC Class. No.: </label>HF 5415.5 Car