00936nam a2200205 a 4500 160504s2011 ||||||||||||||||| || u 9781118018217 HF 5415.5 Car Carroll, Becky The hidden power of your customers: four keys to growing your business through existing customers by Becky Carroll New Jersey John Wiley and Sons 2011 xvi, 240p. 24.95 CUSTOMER RELATIONS--MANAGEMENT CUSTOMER SERVICES--MANAGEMENT CUSTOMER SERVICES CUSTOMER RELATIONS MAIN LIBRARY OPEN ACCESS 746453 CBU-MAIN LIBRARY (Kitwe) 24.95 HF 5415.5 Car 2 AVAILABLE May 20, 2016 746453 Main Library Open Access Collection MAIN LIBRARY OPEN ACCESS 746452 CBU-MAIN LIBRARY (Kitwe) 24.95 HF 5415.5 Car 1 AVAILABLE May 20, 2016 746452 Main Library Open Access Collection 76171 76171 0 0 lcc 0 0 001 001 Main Library Open Access Collection 2023-04-25 0 HF 5415.5 Car 746453 2023-04-25 1 2023-04-25 002 0 0 lcc 0 0 001 001 Main Library Open Access Collection 2023-04-25 0 HF 5415.5 Car 746452 2023-04-25 2 2023-04-25 002