TY - BOOK AU - Morgan, Neil, 1952- ED - Chartered Institute of Marketing TI - Professional services marketing T2 - The Marketing series SN - 075060090X AV - HF 5415 Mor PY - 1991/// CY - Oxford PB - Butterworth/Heinemann KW - MARKETING--MANAGEMENT--CASE STUDIES KW - PROFESSIONS - MARKTING ER -