TY - BOOK AU - Wahl, Shawn T AU - Quintanilla, Kelly M TI - Business and professional communication : keys for workplace excellence.-2nd ed SN - 9781452217628 AV - HF 5718 Qui PY - 2014/// CY - Los Angeles PB - SAGE Publications KW - BUSINESS COMMUNICATION N1 - Includes bibliographical references and index ER -