@book{77873,
	author = {Poe, Roy W., 1915- and Fruehling, Rosemary T., 1933-},
	title = {Business communication: a problem-solving approach. -- 2nd ed.},
	publisher = {Gregg Division, McGraw-Hill},
	year = {1978},
	address = {New York:},
	edition = {2nd ed.},
	note = {Includes index.}
}