TY  - BOOK
AU  - Hybels, Saundra
AU  - Weaver, Richard L., 1941-
TI  - Communicating effectively (4th ed.)
SN  - 0070167559
AV  - P 95 Hyb 
PY  - 1995///
CY  - New York
PB  - McGraw-Hill
KW  - ORAL COMMUNICATION
KW  - COMMUNICATION
ER  -