TY  - BOOK
AU  - Caplen, Rowland
TI  - Quality and the supervisor
T2  - Bell's supervisory and management handbooks
SN  - 0713517581
AV  - TS 156 Cap 
PY  - 1974///
CY  - London
PB  - G. Bell and Sons
KW  - QUALITY CONTROL--MANAGEMENT
ER  -