Hollins, Gillian <br/><br/>
Total design 
 managing the design process in the service sector 

 - London  Pitman  1991 
 - xii, 212p. : ill. 
<br/><br/><label>ISBN: </label>0273033387 
<br/><br/><label>LC Class. No.: </label>TS 155 Hol