The Manager's Bridge Certificate in IT Service Management : a Guide for ITILŪ V3 Exam Candidates
by Colin Rudd
- Swindon, U.K. British Informatics Society 2010
- xxvii, 206 pages : illustrations
9781906124205
BUSINESS INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY--MANAGEMENT IT INFRASTRUCTURE LIBRARY COMPUTER SCIENCE COMPUTER TECHNICAL SUPPORT SUPPORT SERVICES (MANAGEMENT) ELECTRONIC DATA PROCESSING PERSONNEL--CERTIFICATION