TY  - BOOK
AU  - Rudd, Colin
TI  - The Manager's Bridge Certificate in IT Service Management : a Guide for ITIL® V3 Exam Candidates
SN  - 9781906124205
AV  - HD 30.213 Rud 
PY  - 2010///
CY  - Swindon, U.K.
PB  - British Informatics Society
KW  - BUSINESS
KW  - INFORMATION TECHNOLOGY
KW  - INFORMATION TECHNOLOGY--MANAGEMENT
KW  - IT INFRASTRUCTURE LIBRARY
KW  - COMPUTER SCIENCE
KW  - COMPUTER TECHNICAL SUPPORT
KW  - SUPPORT SERVICES (MANAGEMENT)
KW  - ELECTRONIC DATA PROCESSING PERSONNEL--CERTIFICATION
ER  -