Foster, S. Thomas Managing quality an integrative approach - 2nd ed. - Upper River Saddle, NJ. Pearson/Prentce-Hall 2001 - xx, 518p. : ill. ISBN: 0131230182 Subjects--Topical Terms: TOTAL QUALITY MANAGEMENT--UNITED STATESMANAGEMENTMANAGING QUALITY LC Class. No.: HD 62.15 Fos