TY - BOOK AU - Foster, S. Thomas TI - Managing quality SN - 0131230182 AV - CD/HD 62.15 Fos PY - 2001/// CY - Upper River Saddle, NJ. PB - Pearson/Prentce-Hall KW - MANAGEMENT KW - TOTAL QUALITY MANAGEMENT--UNITED STATES KW - MANAGING QUALITY ER -