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  <titleInfo>
    <title>Advances in services marketing and management</title>
  </titleInfo>
  <titleInfo type="alternative">
    <title>research and practice</title>
  </titleInfo>
  <name type="personal">
    <namePart>Bowen, David E</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Swartz, Teresa A</namePart>
  </name>
  <name type="personal">
    <namePart>Brown, Stephen W</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Greenwich, Connecticut</placeTerm>
    </place>
    <publisher>JAI Press</publisher>
    <dateIssued>1993/94</dateIssued>
    <dateIssued encoding="marc">0000</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>2 Vols.</extent>
  </physicalDescription>
  <classification authority="lcc">HF 5415.2 Adv</classification>
  <identifier type="isbn">1559387262</identifier>
  <recordInfo>
    <recordCreationDate encoding="marc">120416</recordCreationDate>
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