Examining the relationship between online e-self service platforms and customer satisfaction : a case of study of patents and companies registration agency (PACRA)
Mwaba, Chitalu Perry
creator
Kitwe
Copperbelt University
2022
eng
x, 66 pages : illustrations
/ by Perry Mwaba Chitalu
includes bibliographical references and appendices
CUSTOMER SATISFACTION
E-SELF SERVICE
PATENTS AND COMPANIES REGISTRATION AGENCY (PACRA)
CBU-PG THESIS/CHI
CBULib
240117
20240130103354.0
English