Munansangu, Munsanda Moono <br/><br/>
Examining effects of digitalization on customer satisfaction : evidence from the communications industry in Kitwe, Zambia  
/ by Munsanda Moono Munansangu 
 - Kitwe :   Copperbelt University,  2023. 
 - viii, 128 pages : illustrations 
<br/><br/>includes references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SATISFACTION<br/>DIGITALIZATION
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/MUN