Mbewe, Martin <br/><br/>
Assessing the effect of e-service quality on customer satisfaction in e-commerce 
/ by Martin Mbewe 
 - Kitwe :   Copperbelt University,  2023. 
 - xi, 75 pages [various pages] : illustrations 
<br/><br/>includes references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SATISFACTION<br/>E-SERVICE QUALITY
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/MBE