@book{85090,
	author = {Banda, Amina Russell},
	title = {The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka},
	publisher = {Copperbelt University,},
	year = {2023.},
	address = {Kitwe :}
}