Banda, Amina Russell <br/><br/>
The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka 
/ by Amina Russell Banda 
 - Kitwe :  Copperbelt University,  2023. 
 - xii, 81 pages [5 pages] : illustrations  
<br/><br/><label>Subjects--Topical Terms: </label><br/>ONLINE BANKING--ZAMBIA<br/> ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING <br/>BANK ELECTRONIC SERVICES--ZAMBIA<br/>BANKS AND BANKING--CUSTOMER SERVICES--ZAMBIA 
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/BAN