Chipwaya, Bridget Bwalya <br/><br/>
Examining the relationship of customer satisfaction among perceived trust, perceived commitment and customer loyalty : a case study of insurance companies on the Copperbelt province of Zambia  
/ by Bridget Bwalya Chipwaya 
 - Kitwe,   Copperbelt University:  2023, 
 - viii, 85 pages : illustrations (some colour) 
<br/><br/> includes bibliographical references and appendices 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SATISFACTION<br/>INSURANCE<br/>COPPERBELT PROVINCE
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/CHI  / B85100