00962 a2200241 4500 CBULib 20240628074842.0 240628b |||||||| |||| 00| 0 eng d English CBULib rda CBU-PG THESIS/CHI B85100 Chipwaya, Bridget Bwalya Examining the relationship of customer satisfaction among perceived trust, perceived commitment and customer loyalty : a case study of insurance companies on the Copperbelt province of Zambia / by Bridget Bwalya Chipwaya Copperbelt University: 2023, Kitwe, viii, 85 pages : illustrations (some colour) rdacontent Text | txt rdamedia Unmediated | n rdacarrier Volume nc includes bibliographical references and appendices 1875 CUSTOMER SATISFACTION 3026 INSURANCE 2081 COPPERBELT PROVINCE lcc 030 85100 85100 0 0 lcc 0 0 001 001 SC 2024-06-28 CBU 0 CBU-PG THESIS/CHI B85100 2024-06-28 1 2024-06-28 030