Kakosa, Esther <br/><br/>
The mediating role of customer satisfaction on the relationship between brand loyalty and its antecedents : evidence from banking sector 
/ by Esther Kakosa 
 - Kitwe,  Copperbelt University:  2023 
 - xiii, 103 pages : illustrations 
<br/><br/> includes bibliographical references and appendices 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SATISFACTION<br/>ANTECEDENTS<br/>BRAND LOYALTY
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/KAK  / B85107