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Leading the customer experience : inspirational service leadership By Sarah Cook

by Cook, Sarah.

Publication details: USA Gower Publishing Limited 2015Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (2) . Collection(s): Call number: HF 5415.5 Coo.

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Occupational risk control: predicting and preventing the unwanted By Derek Viner

by Viner, Derek.

Publication details: Surrey Gower Publishing Limited 2015Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (2) . Collection(s): Call number: T 55 Vin.

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Management practice and creative destruction: existential skills for inquiring managers, researchers and educators By Steven Segal

by Segal, Steven.

Publication details: Surrey Gower Publishing Limited 2015Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (3) . Collection(s): Call number: HD 31 Seg.

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Comparative causal mapping : the CMAP3 method

by Laukkanen, Mauri.

Publication details: Gower Publishing Limited, 2015Availability: No items available.

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Fraud and corruption in public services / by Peter Tickner

by Tickner, Peter.

Publication details: Burlington, Gower Publishing Limited : 2015Availability: Items available for loan: CBU- LUSAKA CAMPUS (2) . Collection(s): CBU-Lusaka Campus Call number: JF1525.Tic.

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Rebalancing public partnership : innovation practice between government and nonprofits from around the world / edited by John Brothers

by Brothers, John.

Publication details: Surrey Gower Publishing Limited, 2015Availability: Items available for loan: CBU- LUSAKA CAMPUS (2) , CBU-MAIN LIBRARY, KITWE. (2) . Collection(s): CBU-Lusaka Campus Call number: HD 62.6 Reb, Main Library Open Access Collection Call number: HD 62.6 Reb.

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The internationalisation of corruption : scale, impact and countermeasures / by Clare Fletcher

by Fletcher, Clare.

Publication details: Burlington : Gower Publishing Limited, 2012Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (4) . Collection(s): CBU-Lusaka Campus Call number: HV 6252 Fle, Main Library Open Access Collection Call number: HV 6252 Fle.

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