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Raving fans!: a revolutionary approach to customer service by Ken Blanchard and Sheldon Bowles

by Bowles, Sheldon | Blanchard, Ken.

Publication details: London HarperCollinsPublishers 1993Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: HF 554.5 Bla.

The one minute entrepreneur: the secrete to creating and sustaining a successful business Ken Blanchard, Don Hutson and Ethan Wills

by Wills, Ethan | Blanchard, Ken | Hutson, Don.

Publication details: New York Headline Publishing 2008Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (2) . Collection(s): Call number: HD 62.5 Bla.

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