Raving fans!: a revolutionary approach to customer service by Ken Blanchard and Sheldon Bowles
Publication details: London HarperCollinsPublishers 1993Description: x, 137 Various pagesISBN: 9780006530695Subject(s): CUSTOMER SERVICES -- MANAGEMENTLOC classification: HF 554.5 Bla| Item type | Home library | Call number | Materials specified | Status | Date due | Barcode |
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CBU-MAIN LIBRARY, KITWE. | HF 554.5 Bla (Browse shelf(Opens below)) | Available | 748822 |

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