An evaluation of the impact of service diffeerentiation in enhancing customer satisfaction in the mobile telecommunication industry in Zambia Supervised by Prof. J. M. Tembo

By: Chanda HenryPublication details: Kitwe Copperbelt University, School of Business, Postgraduate Deartment 2008Subject(s): BUSINESSLOC classification: THESIS/MBA
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MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
THESIS/MBA (Browse shelf(Opens below)) Available Z03004399

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