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Root cause analysis

by Wilson, Paul F | Anderson, F. Gaylord.

Publication details: New Delhi Tata-McGraw-Hill 1993Other title: a tool for total quality management.Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (2) . Not available: Withdrawn (1). Collection(s): Call number: HD 62.15 Wil.

Performance-based assessments

by Pearson, Richard D | Wilson, Paul F.

Publication details: New Delhi Tata McGraw-Hill 1995Other title: external, internal, and self assessment tools for total quality....Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (2) . Collection(s): Call number: HD 62.15 Wil.

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