000 00723nam a2200145 a 4500
008 130124s2012 ||||||||||||||||| || u
050 _aTHESIS/MBA
100 _aMwansa, Alfonso Mwamba
245 1 3 _aAn assessment of service quality in Zambia's Non-Governmental Organizations: a case study of Nazarene Compassionate Ministries
_cby Alfonso Mwamba Mwansa
260 _aKitwe:
_bCopperbelt University, School of Business, Department of Postgraduate studies
_c2012
300 _axi, 52p.: ill.
500 _aBibliography
650 _aNON-GOVERNMENTAL ORGANIZATIONS--SERVICE QUALITY--ZAMBIA
995 _FCBU-MAIN LIBRARY (Kitwe)
_M1
_UAVAILABLE
_WJan 24, 2013
_ZUniversity Collection
999 _c35069
_d35069