000			00763nam a2200193 a 4500
008			160520s2007 ||||||||||||||||| || u
020			_a9780123741523
050			_aHF 5548.32 Har
100			_aHarmony, Paul
245	1	0	_aBusiness process change: a guide for managers and BPM and six sigma professionals. (2nd ed.) _cby Paul Harmony
250			_a2nd ed.
260			_aAmsterdam _bMorgan Kaufman Publishers _c2007
300			_axviii, 548p.: ill.
350			_a60.07
650			_aORGANIZATION CHANGE--MANAGEMENT
650		0	_aELECTRONIC COMMERCE
650			_aSYSTEM DESIGN--METHODOLOGY
995			_FCBU-MAIN LIBRARY (Kitwe) _I60.07 _M1 _UAVAILABLE _WMay 23, 2016 _ZMain Library Open Access Collection
999			_c36510 _d36510