| 000 | 00766nam a2200169 a 4500 | ||
|---|---|---|---|
| 008 | 220301s2019 ||||||||||||||||| || u | ||
| 050 | _aCBU-PG THESIS/SIN | ||
| 100 | _aSinyengo, Herbert | ||
| 245 | 1 | 0 |
_aInvestigating the effect of Bank Personality, Customer Satisfaction and Identification on Customer Loyalty: A case study of the Banking Sector _cBy Herbert Sinyengo |
| 260 |
_aKitwe _bCopperbelt University _c2019 |
||
| 300 | _avii,75 Pages : illustrations | ||
| 650 | _aBANK PERSONALITY | ||
| 650 | _aCUSTOMER SATISFACTION - BANKS | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 650 | _aCUSTOMER LOYALTY -- BANKS | ||
| 995 |
_FCBU-MAIN LIBRARY (Kitwe) _M1 _UAVAILABLE _WJun 23, 2022 _ZUniversity Collection |
||
| 999 |
_c48166 _d48166 |
||