| 000 | 00495nam a2200133 a 4500 | ||
|---|---|---|---|
| 008 | 120416s1991 ||||||||||||||||| || u | ||
| 050 | _aHF 5415.5 Can | ||
| 100 | _aCannie, Joan Koob | ||
| 245 | 1 | 0 | _aKeeping customers for life |
| 260 |
_aNew York _bAmerican Management Association _c1991 |
||
| 300 | _avi, 259p. : ill. | ||
| 350 | _a0.00 | ||
| 995 |
_D0.00 _FCBU-MAIN LIBRARY (Kitwe) _H1 _I24.95 _UAVAILABLE _ZMain Library Open Access Collection |
||
| 999 |
_c48577 _d48577 |
||