000 00665nam a2200193 a 4500
008 120416s1995 ||||||||||||||||| || u
020 _a0030154723
050 _aHF 5415.13 Bat
100 _aBateson, John E. G
245 1 0 _aManaging services marketing
246 _atext and readings
250 _a3rd ed.
260 _aNew York
_bDryden
_c1995
300 _axvii, 680p. : ill.
350 _a0.00
650 _aSERVICE INDUSTRIES--MARKETING--MANAGEMENT
650 0 _aMARKETING--MANAGEMENT--CASE STUDIES
995 _D0.00
_FCBU-MAIN LIBRARY (Kitwe)
_H1
_I20.50
_M1
_UDAMAGED
_ZMain Library Open Access Collection
999 _c50218
_d50218