| 000 | 00704nam a2200205 a 4500 | ||
|---|---|---|---|
| 008 | 060316s1991 ||||||||||||||||| || u | ||
| 020 | _a0256098816 | ||
| 020 | _a0256082405 | ||
| 050 | _aTS 155 Sch | ||
| 100 | _aSchonberger, Richard | ||
| 245 | 1 | 0 | _aOperations management : improving customer service. (4th ed.) |
| 250 | _a4th ed. | ||
| 260 |
_aHomewood _bIrwin _c1991 |
||
| 300 | _axvii, 926 p. : ill. | ||
| 350 | _a0.00 | ||
| 500 | _aIncludes bibliographical references | ||
| 650 | 0 | _aPRODUCTION MANAGEMENT | |
| 700 | _aKnod, Edward M | ||
| 995 |
_D0.00 _FCBU-MAIN LIBRARY (Kitwe) _H1 _I48.95 _UAVAILABLE _ZMain Library Open Access Collection |
||
| 999 |
_c52677 _d52677 |
||