| 000 | 00660nam a2200121 a 4500 | ||
|---|---|---|---|
| 008 | 220228s2018 ||||||||||||||||| || u | ||
| 050 | _aCBU-PG THEIS/ZUL | ||
| 100 | _aZulu , Jeram | ||
| 245 | 1 | 2 |
_aA study of the effect of Service Quality on Customer Satisfaction and Customer Loyalty in the Zambian Motor Vehicle Insurance Industry : A case study of Zambia State Insurance Corporation General in Lusaka, Zambia _c By Jeram Zulu |
| 260 |
_aKitwe _bCopperbelt University _c2018 |
||
| 300 | _axiii, 96 pages : illustrations | ||
| 995 |
_FCBU-MAIN LIBRARY (Kitwe) _M1 _UAVAILABLE _WApr 20, 2022 _ZUniversity Collection |
||
| 999 |
_c58895 _d58895 |
||