000 00767nam a2200169 a 4500
008 180212s2016 ||||||||||||||||| || u
050 _aCBU-PG THESIS/KAP
100 _aKapusana, Mushany Ngafise
245 1 2 _aA study of the effects of Total Quality Management on performance at Lukanga Water and Sewerage company.
_cby Mushany Ngafise Kapusana
260 _aKitwe
_bCopperbelt University
_c2016
300 _axii, 73p.: ill.
500 _aIncludes bibliography
650 _aTOTAL QUALITY MANAGEMENT--CASE STUDIES
650 _aORGANIZATIONAL EFFECTIVENESS
650 _aQUALITY CONTROL--ZAMBIA
995 _FCBU-MAIN LIBRARY (Kitwe)
_M1
_UAVAILABLE
_WFeb 12, 2018
_XCopperbelt University
_ZUniversity Collection
999 _c58915
_d58915