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| 050 | _aHF 5415.5 Gur | ||
| 100 | _aGureja, Gopal K | ||
| 245 | 1 | 0 | _aCreating customer value |
| 246 | _athe synergy between after-sales service and maintenance | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill _c1997 |
||
| 300 | _axxxii ; 393p. ; ill. | ||
| 350 | _a0.00 | ||
| 650 | 0 | _aMARKETING--MANAGEMENT--CASE STUDIES | |
| 650 | _aCUSTOMER VALUE | ||
| 650 | _aSYNERGY | ||
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