| 000 | 01006 a2200253 4500 | ||
|---|---|---|---|
| 003 | CBULib | ||
| 005 | 20240626083130.0 | ||
| 008 | 240626b |||||||| |||| 00| 0 eng d | ||
| 040 |
_aCBULib _bEnglish _cCBULib _erda |
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| 041 | _aeng | ||
| 050 | _aCBU-PG THESIS/BAN | ||
| 100 | _aBanda, Amina Russell | ||
| 245 |
_aThe role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka _c/ by Amina Russell Banda |
||
| 260 |
_bCopperbelt University, _c2023. _aKitwe : |
||
| 300 | _axii, 81 pages [5 pages] : illustrations | ||
| 336 |
_2rdacontent _aText | _btxt |
||
| 337 |
_2rdamedia _aUnmediated | _bn |
||
| 338 |
_2rdacarrier _aVolume _bnc |
||
| 650 | 0 |
_aONLINE BANKING--ZAMBIA _93009 |
|
| 650 | _a ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING | ||
| 650 | 0 |
_aBANK ELECTRONIC SERVICES--ZAMBIA _93010 |
|
| 650 | _aBANKS AND BANKING--CUSTOMER SERVICES--ZAMBIA | ||
| 942 |
_2mc _c030 |
||
| 999 |
_c85090 _d85090 |
||