| 000 | 00867 a2200241 4500 | ||
|---|---|---|---|
| 003 | CBULib | ||
| 005 | 20240628103803.0 | ||
| 008 | 240628b |||||||| |||| 00| 0 eng d | ||
| 040 |
_bEnglish _cCBULib _erda |
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| 050 |
_aCBU-PG THESIS/KAK _bB85107 |
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| 100 | _aKakosa, Esther | ||
| 245 |
_aThe mediating role of customer satisfaction on the relationship between brand loyalty and its antecedents : evidence from banking sector _c/ by Esther Kakosa |
||
| 260 |
_bCopperbelt University: _c2023 _aKitwe, |
||
| 300 | _axiii, 103 pages : illustrations | ||
| 336 |
_2rdacontent _aText | _btxt |
||
| 337 |
_2rdamedia _aUnmediated | _bn |
||
| 338 |
_2rdacarrier _aVolume _bnc |
||
| 500 | _aincludes bibliographical references and appendices | ||
| 650 | 0 |
_91875 _aCUSTOMER SATISFACTION |
|
| 650 | 0 |
_92008 _aANTECEDENTS |
|
| 650 | 0 |
_93043 _aBRAND LOYALTY |
|
| 942 |
_2lcc _c030 |
||
| 999 |
_c85107 _d85107 |
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