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The effect of Service Quality on Customer Satisfaction in Zambia's Telecommunications Sector: A case study on Airtel

Chikopyo, Chisala

The effect of Service Quality on Customer Satisfaction in Zambia's Telecommunications Sector: A case study on Airtel By chisala Chikopyo - Kitwe Copperbelt University 2019 - 72 pages : illustrations

Subjects--Topical Terms:
CUSTOMER SATISFACTION IN ZAMBIAS TELECOMMUNICATIONS
ZAMBIAS TELECOMMUNICATIONS
SERVICE QUALITY - TELECOMMUNICATIONS

LC Class. No.: CBU-PG THESIS/CHI

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