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A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited

Chibesa, Larson

A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited By Larson Chibesa - Kitwe Copperbelt University 2018 - xi, 52 pages : illustrations

Subjects--Topical Terms:
KAIZEN
CUSTOMER SERVICES - TELECOMMUNICATIONS
CUSTOMER SATISFACTION - TELECOMUNICATIONS LIMITED

LC Class. No.: CBU-PG THESIS/CHI

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