A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited (Record no. 58932)

MARC details
000 -LEADER
fixed length control field 00687nam a2200157 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220228s2018 ||||||||||||||||| || u
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number CBU-PG THESIS/CHI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Chibesa, Larson
245 12 - TITLE STATEMENT
Title A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited
Statement of responsibility, etc. By Larson Chibesa
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Kitwe
Name of publisher, distributor, etc. Copperbelt University
Date of publication, distribution, etc. 2018
300 ## - PHYSICAL DESCRIPTION
Extent xi, 52 pages : illustrations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element KAIZEN
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES - TELECOMMUNICATIONS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SATISFACTION - TELECOMUNICATIONS LIMITED
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE]
-- CBU-MAIN LIBRARY (Kitwe)
-- 1
-- AVAILABLE
-- May 11, 2022
-- University Collection
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          CBU-MAIN LIBRARY, KITWE. CBU-MAIN LIBRARY, KITWE.   11/30/2022   CBU-PG THESIS/CHI B4702 11/30/2022 11/30/2022 MONOGRAPH