The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka
Banda, Amina Russell
The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka / by Amina Russell Banda - Kitwe : Copperbelt University, 2023. - xii, 81 pages [5 pages] : illustrations
ONLINE BANKING--ZAMBIA
ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING
BANK ELECTRONIC SERVICES--ZAMBIA
BANKS AND BANKING--CUSTOMER SERVICES--ZAMBIA
CBU-PG THESIS/BAN
The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka / by Amina Russell Banda - Kitwe : Copperbelt University, 2023. - xii, 81 pages [5 pages] : illustrations
ONLINE BANKING--ZAMBIA
ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING
BANK ELECTRONIC SERVICES--ZAMBIA
BANKS AND BANKING--CUSTOMER SERVICES--ZAMBIA
CBU-PG THESIS/BAN