The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka (Record no. 85090)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01006 a2200253 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CBULib |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240626083130.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240626b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CBULib |
| Language of cataloging | English |
| Transcribing agency | CBULib |
| Description conventions | rda |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | CBU-PG THESIS/BAN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Banda, Amina Russell |
| 245 ## - TITLE STATEMENT | |
| Title | The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka |
| Statement of responsibility, etc | / by Amina Russell Banda |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Copperbelt University, |
| Date of publication, distribution, etc | 2023. |
| Place of publication, distribution, etc | Kitwe : |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 81 pages [5 pages] : illustrations |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | Text | |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | Unmediated | |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | Volume |
| Carrier type code | nc |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | ONLINE BANKING--ZAMBIA |
| 9 (RLIN) | 3009 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | BANK ELECTRONIC SERVICES--ZAMBIA |
| 9 (RLIN) | 3010 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | BANKS AND BANKING--CUSTOMER SERVICES--ZAMBIA |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | UNIVERSITY COLLECTION |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Special Collections | CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | Special Collections | 06/26/2024 | DEP-CBU | CBU-PG THESIS/BAN | B85090 | 06/26/2024 | 1 | 06/26/2024 | UNIVERSITY COLLECTION |