A comparative analysis of customer queue waiting times in banks in Kitwe: a case of Barclays, Stanchart and Zanaco (Record no. 38000)

MARC details
000 -LEADER
fixed length control field 00866nam a2200193 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160908s2015 ||||||||||||||||| || u
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number CBU-PG THESIS/HIM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Himoonga, Paul
245 12 - TITLE STATEMENT
Title A comparative analysis of customer queue waiting times in banks in Kitwe: a case of Barclays, Stanchart and Zanaco
Statement of responsibility, etc. by Paul Himoonga
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Kitwe:
Name of publisher, distributor, etc. Copperbelt University
Date of publication, distribution, etc. 2015
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 131p.: ill.
500 ## - GENERAL NOTE
General note Includes References
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER RELATIONS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BANKS AND BANKING--CUNSUMER COMPLAINTS--ZAMBIA
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BANKS AND BANKING -- ZAMBIA
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BANKS AND BANKING--CUSTOMER RELATIONS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES--RETAIL BANKS, ZAMBIA
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE]
-- CBU-MAIN LIBRARY (Kitwe)
-- 1
-- AVAILABLE
-- Sep 8, 2016
-- Copperbelt University
-- University Collection
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          CBU-MAIN LIBRARY, KITWE. CBU-MAIN LIBRARY, KITWE.   11/30/2022   CBU-PG THESIS/HIM B2310 11/30/2022 11/30/2022 MONOGRAPH