An analysis of the real relationship between service quality and client satisfaction among registered members of national health insurance scheme: a case of Lusaka province , Zambia (Record no. 84191)

MARC details
000 -LEADER
fixed length control field 01015 a2200265 4500
003 - CONTROL NUMBER IDENTIFIER
control field CBULib
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240126103136.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240123b |||||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency CBUlib
Language of cataloging English
Transcribing agency CBULib
Modifying agency CBULib
Description conventions rda
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number CBU-PG THESIS/BAN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Banda Chanda, Gloria
9 (RLIN) 2144
245 ## - TITLE STATEMENT
Title An analysis of the real relationship between service quality and client satisfaction among registered members of national health insurance scheme: a case of Lusaka province , Zambia
Statement of responsibility, etc / by Gloria Chanda Banda
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Copperbelt University,
Date of publication, distribution, etc 2023
Place of publication, distribution, etc Kitwe :
300 ## - PHYSICAL DESCRIPTION
Extent ix,109 pages : illustrations
336 ## - CONTENT TYPE
Source rdacontent
Content type term Text |
Content type code txt
337 ## - MEDIA TYPE
Source rdamedia
Media type term Unmediated |
Media type code n
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term Volume
Carrier type code nc
500 ## - GENERAL NOTE
General note includes bibliographical references and appendices
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 2133
Topical term or geographic name as entry element SERVICE QUALITY
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 2145
Topical term or geographic name as entry element CLIENT SATISFACTION
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 2146
Topical term or geographic name as entry element NATIONAL HEALTH INSURANCE SCHEME
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 2147
Topical term or geographic name as entry element LUSAKA PROVINCE
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type UNIVERSITY COLLECTION
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent Location Current Location Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Price effective from Koha item type
          Special Collections CBU-MAIN LIBRARY, KITWE. CBU-MAIN LIBRARY, KITWE. Special Collections 01/23/2024 DEP-CBU/01/2024 CBU-PG THESIS/BAN B92536 01/23/2024 01/23/2024 UNIVERSITY COLLECTION