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Introduction of total quality management to Zambian service organisations Thesis Supervised by Mr. D. Bwalya

By: Kambayi, RodgersPublication details: Kitwe Copperbelt University, School of Business, Department of Production Management 2004Other title: cases of: Finance bank, Zambia state insurance corporation and Kitwe central hospitalSubject(s): QUALITY MANAGEMENTLOC classification: CBU-UG THESIS/KAM

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Item type	Home library	Call number	Materials specified	Status	Date due	Barcode
MONOGRAPH	CBU-MAIN LIBRARY, KITWE.	CBU-UG THESIS/KAM (Browse shelf(Opens below))		Available		9018806

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