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Managing service as a strategic profit center

By: Blumberg, Donald FPublication details: New York: McGraw-Hill 1991Description: vii, 232p. : illSubject(s): MANAGEMENT | SERVICE MANAGEMENTLOC classification: HF 5415.5 Blu

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Item type	Home library	Call number	Materials specified	Status	Date due	Barcode
MONOGRAPH	CBU-MAIN LIBRARY, KITWE.	HF 5415.5 Blu (Browse shelf(Opens below))		Available		004550

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